Last Updated: 1 June 2025
At Vida Hair & Beauty, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website, book an appointment, or visit our salon.
Business Name: Vida Hair & Beauty
Address: 11 Adelaide Rd, Chalk Farm, London NW3 3QE, UK
Phone: (+44) 20 7586 9900
Email: support@vidahairandbeauty.com
Opening Hours:
• Tuesday & Thursday: 10:00 AM – 6:00 PM
• Friday: 10:00 AM – 7:00 PM
• Saturday: 9:30 AM – 6:00 PM
• Sunday & Wednesday: Closed
Name, phone number, email address
Booking details and treatment preferences
Health conditions or allergies (if relevant to service)
Payment information (handled via secure third-party gateways)
IP address
Browser/device details
Website browsing behaviour
Cookies (see Section 8)
To process and confirm appointments
To personalise your experience
To send service reminders and updates
To manage payments securely
To improve our website and services
To send promotions (if opted in)
We process data under:
Contract (service agreements)
Consent (marketing or optional communications)
Legal obligations (e.g. financial records)
Legitimate interest (e.g. customer support)
We may share your data with:
Booking platforms (like Fresha)
Payment providers (Stripe, PayPal)
IT or marketing support providers
All partners are GDPR-compliant and use encrypted channels.
We retain personal data as long as needed to:
Fulfil services
Comply with legal obligations
Improve our services
After that, data is securely deleted or anonymised.
You have the right to:
Access or update your data
Request data deletion
Object to certain uses
Withdraw consent
File a complaint with the ICO
Contact: support@vidahairandbeauty.com
We use cookies to:
Improve functionality and performance
Analyse site usage
Provide relevant content
Types of cookies:
Essential Cookies: Core website functions
Analytics Cookies: Help us improve
Marketing Cookies: Tailor content for you
You can manage cookie preferences in your browser settings.
SSL encryption across the site
Secure payment processing
Restricted access to customer data
We continuously update our systems for optimal protection.
Our website may include links to external platforms (e.g., online bookings). We are not responsible for their privacy practices. Please review their policies.
By using our services, you agree to:
Booking Policy: Cancel or reschedule at least 24 hours in advance to avoid fees.
No-Show Policy: Repeat no-shows may result in blocked bookings.
Medical Disclosure: You must inform us of allergies or conditions affecting treatments.
Service & Pricing: All prices are in GBP and subject to change.
Right to Refuse: We reserve the right to refuse service for inappropriate behaviour.
We may update this policy. When we do, we will revise the “Last Updated” date at the top of the page. Continued use of our services implies your acceptance of any changes.
Vida Hair & Beauty
📍 11 Adelaide Rd, Chalk Farm, London NW3 3QE, UK
📞 (+44) 20 7586 9900
📧 support@vidahairandbeauty.com
🕒 Opening Hours:
Tuesday & Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday & Wednesday: Closed